Your Privacy Matters to Us
At OÜ ALDENA SHIPPING, we are committed to respecting your privacy and complying with all applicable laws and regulations regarding any personal information we may collect about you, including data collected on our website and other sites we own and operate.
Personal Information
Personal information refers to any data about you that can be used to identify you. This includes information about you as an individual (such as your name, address, and date of birth), your devices, payment details, and even data on how you use a website or online service.
If our site contains links to third-party sites and services, please note that these sites and services have their own privacy policies. By following a link to any third-party content, you should review their posted privacy policies to understand how they collect and use personal data. This privacy policy does not apply to your activities after you leave our site.
Information We Collect
The information we collect falls into two categories: “voluntarily provided” information and “automatically collected” information.
Voluntarily provided information refers to any data you knowingly and actively provide us when you use or participate in any of our services.
Automatically collected information refers to any data automatically sent by your devices when accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. This data may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information related to the problem. You may or may not receive notices of such errors depending on their nature or the circumstances involved.
Please note that while this information may not be personally identifying by itself, it may be possible to combine it with other data to identify individual persons.
Device Data
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
- Device type
- Operating system
- Unique device identifiers
- Device settings
- Geo-location data
The data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal Information
We may ask for personal information from you, such as when you subscribe to our newsletter or contact us. This may include one or more of the following:
- Name
- Your company name
- Email address
- Phone number/mobile number
Legitimate Reasons for Processing Your Personal Data
We collect and use your personal data only when we have a legitimate reason for doing so. In such cases, we only collect personal data that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do the following on our website:
- Register to receive updates from us via email or social media channels
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or any other similar technology
- Mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be processed in a manner that is incompatible with these purposes:
- To provide you with our platform’s core features and services
- To customize or personalize your experience of our website
- To deliver products and/or services to you
- To contact and communicate with you
- For analytics, market research, and business development, including managing and improving our website, related applications, and related social media platforms
- For advertising and marketing, including sending you promotional information about our products and services and information about third parties that we consider may be of interest to you
- To enable you to access and use our website, related applications, and related social media platforms
- For internal record-keeping and administrative purposes
- To comply with our legal obligations and resolve any disputes that we may have
- To attribute any content you submit that we publish on our website (e.g., posts and comments)
- To ensure the security and prevent fraud and protect our sites and applications as required by our Terms of Use
- For technical assessment, including to operate and improve our applications, related applications, and related social media platforms
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, we may conduct market research to discover data and insights, which we may combine with information about how visitors use our site to improve it and your experience on it.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
While we do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your information within the bounds of our services. For example, ensure that any passwords associated with accessing your personal information and accounts are secure and confidential.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need it. This time period may depend on what we are using your information for, as described in this privacy policy. For example, if you have provided us with personal information as part of creating an account, we may retain this information for as long as your account exists in our system. When your personal information is no longer required, we will delete it or anonymize it by removing all details that identify you.
However, we may retain your personal information if necessary to comply with our legal, accounting, or reporting obligations or for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal data about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- A parent, subsidiary, or affiliate of our company
- Third-party service providers to enable them to provide their services, including (without limitation) IT service providers, data storage, hosting, and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators
- Our employees, contractors, and/or related entities
- Our existing or potential agents or business partners
- Sponsors or promoters of any competition, sweepstakes, or promotion we run
- Credit reporting agencies, courts, tribunals, and regulatory authorities in the event you fail to pay for goods or services we have provided to you
- To courts, bailiffs, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or potential legal proceedings, or in order to establish, exercise, or defend our legal rights.
- To third parties, including agents or subcontractors, who assist us in providing information, products, services, or direct marketing.
- To third parties for the purpose of data collection and processing.
- To any parties that acquire or to whom we transfer all or a substantial portion of our assets and business.
Your Rights and Control Over Your Personal Data
Your Choice: By providing us with personal data, you understand that we will collect, store, use, and disclose your personal data in accordance with this privacy policy. You are not required to provide us with personal data, but if you choose not to, it may affect your use of our website or the products and/or services offered on or through it.
Information About Third Parties: If we receive personal data about you from a third party, we will protect it in accordance with this privacy policy. If you are a third party providing personal data about someone else, you confirm and guarantee that you have that person’s consent to provide us with their personal data.
Marketing Consent: If you have previously agreed to allow us to use your personal data for direct marketing purposes, you may change your mind at any time by contacting us using the contact details provided below.
Access: You may request details of the personal information we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out-of-date, incomplete, irrelevant, or misleading, please contact us using the contact details provided below. We will take reasonable steps to correct any inaccurate, incomplete, misleading, or out-of-date information.
Non-Discrimination: We will not discriminate against you for exercising your rights regarding your personal data. If your personal data is not required for a specific service or offering (such as providing technical support), we will not deny you goods or services and/or assign you different prices for goods or services, including providing discounts or other benefits or penalties, nor will we offer you goods or services of a different level or quality.
Data Breach Notification: We comply with all applicable laws regarding data breach notifications.
Complaints: If you believe that we have breached applicable data protection laws and wish to make a complaint, please contact us using the contact details provided below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, outlining the results of our investigation and the steps we will take to resolve your complaint. You also have the right to contact a regulatory or data protection authority in relation to your complaint.
Unsubscribing: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the contact details provided below or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
Use of Cookies
We use cookies to collect information about you and your activities on our site. A cookie is a small piece of data that our website stores on your computer and retrieves each time you visit, so we can understand how you use our site. This helps us to provide content tailored to your preferences.
For more information, please read our cookie policy.
Business Transfers
If we or our assets are acquired, or in the unlikely event that we cease business operations or go bankrupt, we will include your data, including personal data, among the assets transferred to the acquirer. You acknowledge that such transfers may occur and that any party who acquires us may continue to use your personal data in accordance with this policy, to the extent permitted by applicable law.
Limits of Our Policy
Our website may link to external sites that we do not operate. Please be aware that we have no control over the content and policies of those sites, and we cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy from time to time to reflect updates to our business processes, current acceptable practices, or legal or regulatory changes. If we decide to change this privacy policy, we will post the changes at the same link through which you accessed this privacy policy.
If the changes are significant or if required by applicable law, we will contact you (based on your preferences for communication with us) and all of our registered users with new details and links to the updated or modified policy.
Additional Disclosures Under the General Data Protection Regulation (GDPR) (EU)
Data Controller / Data Processor: The GDPR distinguishes between organizations that process personal data for their purposes (known as data controllers) and organizations that process personal data on behalf of other organizations (known as data processors). We, OÜ ALDENA SHIPPING, located at the address provided in the Contact Information, are the data controller for the personal data you provide to us.
Legal Bases for Processing Your Personal Data: We collect and use your personal data only when we have a legal basis for doing so. In such cases, we collect and use your personal data in a lawful, fair, and transparent manner. If we request your consent to process your personal data and you are under the age of 16, we will seek the consent of your parent or legal guardian to process your personal data for that specific purpose.
Our legal bases depend on the services you use and how you use them. This means that we collect and use your information only on the following grounds:
Your Consent: When you give us consent to collect and use your personal data for a specific purpose. You may withdraw your consent at any time by using the options we provide; however, this will not affect any use of your information that has already occurred. You may give consent for your name and contact information to be used for entering a draw or offer. While you can withdraw your participation at any time, this will not affect any choices or decisions already made. If you have further inquiries about withdrawing your consent, please refer to the “Contact Us” section at the end of this privacy policy.
Performance of a Contract or Transaction: When you have entered into a contract or transaction with us, or in order to take preparatory steps before entering into a contract with you. For example, if you contact us with an inquiry, we may require personal data such as your name and contact details to respond.
Our Legitimate Interests: When we assess it as necessary for our legitimate interests, such as in order to provide, manage, improve, and inform about our services. We believe that our legitimate interests include research and development, understanding our audience, marketing and promoting our services, actions taken to ensure the effective operation of services, marketing analysis, and actions taken to protect our legal rights and interests.
Compliance with Legal Obligations: In some cases, we may have a legal obligation to use or retain your personal data. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have further inquiries about how we retain personal data to comply with legal obligations, please refer to the “Contact Us” section of this privacy policy.
International Transfers Outside the European Economic Area (EEA)
We ensure that any transfer of personal data from countries within the European Economic Area (EEA) to countries outside the EEA is protected by appropriate safeguards, such as the use of standard data protection clauses approved by the European Commission or binding corporate rules, or other legally recognized means.
Your Rights and Control Over Your Personal Data
Restriction: You have the right to request that we restrict the processing of your personal data if (i) you are concerned about the accuracy of your personal data; (ii) you believe that your personal data has been processed unlawfully; (iii) you need us to retain your personal data solely for the purpose of a legal claim; or (iv) you object to the processing based on legitimate interests.
Objection to Processing: You have the right to object to the processing of your personal data that is based on our legitimate interests or the public interest. If you make such an objection, we must provide compelling legitimate grounds for the processing that override your interests, rights, and freedoms.
Data Portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or another easily readable machine format. You may also have the right to request that this personal information be transferred to a third party.
Erasure: You may have the right to request the deletion of your personal data at any time, and we will take reasonable steps to delete your personal data from our current records. If you request that we delete your personal data, we will inform you how the deletion will affect your use of our website or products and services. This right may have exceptions for specific legal reasons, which, if applicable, we will outline in response to your request. If you close or delete your account, we will delete your personal data within 24 days of your account closure. Please note that search engines and similar third parties may still retain copies of your personal information that has been publicly disclosed at least once, such as certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.